Frequently asked questions
If something is unclear, we got your back
What is the general delivery time?
Generally we will deliver the dedicated server in 24 hours after we verified your order, however sometimes it might take longer if the order needs custom setup. In addition, we may not process deployment on public holidays.
What payment method do you accept?
We accept Credit Cards, Paypal and Alipay. If you would like to pay in other ways like bank transfer/wire, feel free to contact us for payment details.
Will my server be DDoS protected?
No DDoS protected, Attacks over 150Mbps will result in offending IP being nullroute for 48 hours.
Do you provide free trial?
Unfortunately we don't since servers need to be manually racked and setup, however we are always proud to show the test result that you would like to know, just contact us and ask for it!
Do you allow mailing?
No we do not. mass mailing is not allowed no allowed whether it is legal or not. We have a zero telerance policy against spam.
Will you remind me before my server expires?
Yes! We will send you invoice and reminder mails before your server expires. You can also set up subscription to enable automatic payment in case you forget to pay invoice some day.